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IT, AI and Digitalization

Digitalization is increasingly affecting all areas of work. Topics such as the digital office, the digital company, digital business models and value chains, digital services, the use of 3D printers, robots, automation and process control, digital assistance systems, driverless cars, logistics drones, cyber-physical systems, crowd- and click-working, big data, Industry 4.0, and much more are on everyone’s lips. The expanded use of information and communication technology at the operational level, like many business decisions, is subject to considerations and justification. As an investment, the digitalization of work is also subject to constraints of profitability, measurability, cost-saving, and productivity potential. It is important for works councils to ensure that there are no negative impacts on the workforce, for example, through changes in work organization.

Our Topics

Our expertise covers both work organization and information technology aspects:

  • Cloud Computing
  • SAP
  • Microsoft 365
  • Business Intelligence
  • Human resources information systems (e.g., Workday, Success Factor)
  • CRM-Systems (e.g., Salesforce)
  • Impact of the introduction of artificial intelligence and machine learning
  • Agile working
  • Use of mobile devices
  • Assistance systems
  • Mobile working
  • Remote working
  • ERP systems, MES
  • Robotic Process Automation (RPA)

Our Services

Together, we develop regulations for the introduction, application, and use of “technical equipment” and the associated employee data collection, processing, and use. This also includes requirements analyses for modified activities/prospective risk assessments. We support works councils and staff councils in requesting and evaluating the appropriate documents to review systems for data protection compliance and the possibilities for performance and behavior monitoring in accordance with Section 87 Paragraph 1 No. 6 of the Works Constitution Act (WCA). We also offer support in developing works agreements, process agreements, and framework agreements.

Our services:

  • Monitoring and evaluation of trial operations
  • Creation and review of framework agreements as well as individual system agreements, pilot agreements, and process agreements
  • Use of digitalization by the works council
  • Access authorizations for the works council
  • Audit rights, review of existing agreements
  • Creation of an audit concept
  • System audit, conduct of the audit

Further information

The following video was created from a project on digitalization and co-determination, with the collaboration of our consultant Dr. Maike Pricelius


Gesellschaft für Innovation, Beratung und Service mbH

IG Metall Building, 2nd Floor
Room: 240 – 242

Alte Jakobstraße 149
10969 Berlin, Germany
Nearest subway station: Hallesches Tor

Phone: +49 30 252 93 193
Fax: +49 30 252 93 299

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