This is a machine-generated translation. The German original version is legally binding.

General Terms and Conditions for open trainings

As of: 23 April 2026

We provide our services on the basis of these General Terms and Conditions (GTC). The following conditions apply to all bookings of seminars offered by G IBS Gesellschaft für Innovation, Beratung und Service mbH (G.IBS mbH). All offers are directed exclusively at companies, businesses and their bodies (in particular works councils) as well as other employee representative bodies. A contract with consumers within the meaning of § 13 BGB is excluded.

§ 1 Registration and Contract Conclusion

Registration for our events can be made online via our registration form or by email. When registering, the name of the participant, the name of the company or sending organisation, complete contact details, and – where applicable – special requirements such as dietary preferences must be provided.

All registrations are processed in order of receipt. Our offer is limited to the number of available seminar places. The registration only becomes legally binding upon receipt of our written booking confirmation. This confirmation is only sent by us after receipt of the registration form. Until then, it constitutes a non-binding enquiry. If the desired seminar is fully booked, interested parties will be placed on a waiting list and informed about possible alternative offers.

If a seminar is fully booked at the time of registration, interested parties will be placed on a waiting list in order of receipt of their registration. We will promptly inform you that your registration has been noted on the waiting list. This does not give rise to any entitlement to participation or to notification of future dates. If a seminar place becomes available, we will notify the next person on the waiting list. The booking confirmation pursuant to paragraph 2 is only issued at that point; a binding contract is only concluded at that time. If you withdraw from the waiting list in the meantime, please inform us in writing.

After registration and in good time before the seminar begins, you will receive all further information about the booked event.

§ 2 Seminar Fees, Conference Flat Rate and Payment

(1) Seminar Fees

The seminar fee is per participant as a net amount plus the statutory VAT applicable at the time of invoicing. The prices listed on our website at the time of contract conclusion apply. We reserve the right to change prices; the price valid at the time of registration is always decisive.

(2) Conference Flat Rate

A conference flat rate is charged for the use of conference rooms, conference beverages, coffee breaks and lunch. The amount is indicated in the respective announcement and in the booking confirmation. The conference flat rate is part of the total costs and is invoiced together with the seminar fee. Breakfast and dinner are not included in the conference flat rate. The organisation and costs of travel and accommodation are entirely the responsibility of the participant or the sending company.

(3) Payment

The invoice is issued after the seminar has ended and is sent directly to the sending company. The invoice amount is due within 14 days without deduction. Deviating payment arrangements are not accepted.

§ 3 Cancellation, Rebooking and Substitute Participation

(1) Cancellation by the Participant

If you are unable to attend a booked event, the cancellation must be received by us in writing (by post or email). The date of receipt of the cancellation notice by us is decisive for the calculation of deadlines.

Cancellations received no later than 15 calendar days before the seminar start date are free of charge. For cancellations received between 14 and 8 calendar days before the seminar start date (both days inclusive), we are entitled to invoice 50% of the seminar fee. For cancellations received 7 calendar days or fewer before the seminar start date, or in the event of a no-show without prior notice, we are entitled to invoice the full seminar fee.

(2) Rebooking to Another Date

Should you wish to rebook to an equivalent event on another date, no additional costs will be incurred up to 15 calendar days prior to the start of the seminar. Within the period of 14 to 8 days before the start of the event, rescheduling is only permitted with our prior consent and provided that the vacated place can be reallocated to another participant. If a rebooking request cannot be granted, or if the cancellation occurs 7 calendar days or less before the start of the seminar, our standard cancellation policy shall apply.

(3) Nomination of a Substitute Person

Instead of cancelling, you may nominate a substitute person up until immediately before the start of the event. In this case, no cancellation costs will be incurred. An independent registration of the substitute person in writing (by email or post) is required. Substitute participation requires a valid resolution of the competent body or the written consent of the employer. Day-by-day or partial substitute participation is not possible.

§ 4 Cancellation or Modification by the Organiser

(1) Cancellation of Events

We reserve the right to cancel an event for important reasons. Important reasons include in particular insufficient participant numbers, illness or absence of the planned speakers, and force majeure. In the event of a cancellation, seminar fees already paid will be refunded in full. Further claims against us are excluded. In the case of cancellations due to insufficient participant numbers, notice will be given no later than two weeks before the start of the event.

Further claims, in particular for reimbursement of travel costs or other expenses incurred in connection with the cancelled event, are excluded.

(2) Content-Related and Organisational Changes

We reserve the right to make necessary content-related, methodological or organisational changes before or during the seminar, insofar as these do not materially impair the overall character of the event and the benefit to participants. If necessary – particularly in the event of illness – originally planned speakers may be replaced by equally qualified persons.

In the event of a change of venue within Berlin, participants will be informed as early as possible. A special right of termination is not available in this case; the general cancellation conditions pursuant to § 3 apply.

§ 6 Seminar Materials and Copyright

Each participant will receive training and working materials as part of the event. These are prepared to the best of our knowledge and current state of information. Liability for the topicality, completeness and correctness of the materials is excluded. The materials are exclusively available to registered participants and may not be reproduced, passed on or otherwise distributed in whole or in part without our express consent. All rights to the materials remain with the organiser.

§ 7 Liability

Participation in our events is at the participant’s own risk. Liability for accidents and theft of any kind during travel to and from the event as well as for the duration of the seminar is excluded. In the event of injury to life, body or health, we are liable for ourselves, our legal representatives and vicarious agents in cases of intent and negligence. For all other damages, we are only liable in cases of intent or gross negligence. Further liability and damage claims are excluded. During the seminar, participants are generally covered by statutory accident insurance through the employer; this cover does not apply during a voluntary social programme or outside seminar hours.

§ 8 Proper Works Council Resolution

If participation is based on a works council resolution pursuant to § 37 para. 6 BetrVG or § 179 para. 4 SGB IX, participants will receive cost information regarding seminar fees and conference flat rates with the invitation. Pursuant to § 40 para. 1 BetrVG, the employer is required to bear these costs. A prerequisite for participation and the reimbursement claim against the employer is that the works council passes a secondment resolution and informs the employer of the secondment in good time.

The obligation to pay G.IBS mbH lies with the company regardless of whether the employer reimburses the costs internally or raises objections to the secondment resolution. Any disputes between the works council and the employer regarding the necessity of the training measure do not release the company from its payment obligation towards us.

For a proper resolution, the following points must in particular be observed: a proper invitation to the works council meeting at which the resolution on seminar participation is listed as an agenda item; assessment of the necessity of the qualification measure for the works council’s activities; recording of the resolution in the meeting minutes, stating the name of the participant and the title and date of the seminar; as well as timely written notification to the employer that the knowledge conveyed in the training is necessary for works council activities.

For severely disabled persons’ representatives and their deputies, the provisions of § 179 para. 4 and 8 SGB IX apply.

§ 9 Data Protection

By placing an order, the customer consents to the processing of the personal data required to carry out the order and issue the invoice. The data is stored and processed in accordance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).

Our full privacy policy is available at: https://g-ibs.de/en/privacy-notice/

§ 10 Place of Jurisdiction and Place of Performance

The place of performance and exclusive place of jurisdiction for all disputes arising from or in connection with this contract is determined by the registered office of G.IBS mbH in 10969 Berlin. The law of the Federal Republic of Germany applies.